We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack came in time. Bought under the moto helmet, fits. This money is worth it. Rug as a gift as promised put.
Just received the bag, will try it during my upcoming trip in 10 days, so that I'll be able to leave an additional feedback. The first impression is quite positive. The bag looks solid and stylish. I've ordered 17" one and it looks quite roomy. In the middle compartment you can easily pack spare clothes for a 3- or even 4-days trip. The only disappointment is the zippers. They are fine-toothed and look too weak for such a bag. Also, they run only to the middle of the bag's body, which does not allow you to open the bag fully, so that you just push your stuff in. And, thanks to the supplier for the gift mouse pad!
The backpack is excellent-roomy, stable frame, the compartment for the laptop is completely isolated from the main, many pockets, everything is sewn well, there are no jambs. Backpack quality, comfortable, beautiful. Special thanks to the store for almost reactive delivery. I recommend unequivocally
It was a better product than I expected. The arrival was also early. Thank you.
super cost performance.good fabric and confortable design.awesome.
Delivery in mo within 5 days. The backpack is excellent, the quality is at a height, i recommend it. Seller of prosperity in business)))
Optimal Product arrived perfect recommend enough space and shipping fast.
Bought for 1924,06 rubles. Came to izhevsk in 25 days. I liked everything. I chose the biggest one and did not lose my height of 175. On maiden shoulders looks slightly groomozko but i'm very comfortable and now all the things in the backpack and do not need to take any more bags. I am very much walking with the dog (rottweiler) and on far distances all our supplies are wet and still there is a place. Buy will not regret.
Excellent bag and Quality .. Excellent store .. 5 Star ++ and the seller send free laptop bag .. many thanks kingsons ❤❤
Stunning backpack, the husband is happy with the gift!! Delivery is long but the store is sociable and pleasant. The backpack is quite large and roomy with a lot of pockets, it's very cool that there is a pocket on the back, a hidden, wonderful department for money and documents. Recommend!!